Sr. Customer Success Manager - SaaS
ShipperHQ
About this role
ShipperHQ is seeking a Sr. Customer Success Manager to manage strategic accounts, foster strong client relationships, and drive value realization through its shipping software solutions. The role involves collaborating across teams and supporting customer growth and retention in a fast-paced environment.
Skills
About ShipperHQ
shipperhq.comShipperHQ is a shipping checkout experience platform that helps ecommerce merchants control and optimize how shipping rates and delivery options are presented at checkout. It provides carrier integrations, rate-shopping and rules-based logic (dimensional weight, multi-origin, product-specific rules, delivery/pickup options) to produce accurate, customized shipping choices. ShipperHQ integrates with major ecommerce platforms and is trusted by thousands of merchants worldwide to reduce shipping cost, simplify complex fulfillment, and improve conversion.
About ShipperHQ
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ShipperHQ.
Salary
$141k – $188k
per year