Sr. Manager, Service Desk (Hybrid in Bangalore)

Smartsheet

1 month ago

3.5 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Smartsheet is seeking an experienced Service Desk leader to oversee support operations in India, combining hands-on technical work with team management. The role involves coordinating with US-based teams, ensuring excellent customer service, and leading technical support efforts.

Skills

About Smartsheet

smartsheet.com

Smartsheet is an intelligent work management platform that helps teams plan, track, automate, and report on projects and processes using a familiar spreadsheet-like interface. It provides configurable workflows, automation, dashboards, templates, and integrations with tools like Microsoft, Google, and Slack to personalize work and surface predictive insights. Built for scale, Smartsheet offers enterprise-grade security, governance, and APIs so organizations can standardize work across teams while maintaining control. Companies use it to improve visibility, accelerate delivery, and make data-driven decisions.

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