Sr. Strategic Customer Success Analyst

Kaseya Careers(15 days ago)

HybridFull TimeSenior$139,840 - $186,747 (estimated)Customer Success

About this role

A Senior Strategic Analyst at Kaseya is a senior-level role focused on informing the direction and performance of the Support and Customer Success organizations. The position centers on translating data and reporting into executive-level insights and supporting organizational transformation. It serves as a cross-functional partner to align operational programs with leadership priorities.

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Required Skills

Strategy
Analytics
Operations
Executive Communication
Storytelling
Power BI
Excel Modeling
Sheets Modeling
PowerPoint
SaaS Metrics

+5 more

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.