Sr. Strategic Customer Success Analyst
Kaseya Careers(6 hours ago)
About this role
Kaseya is seeking a Senior Strategic Analyst to influence customer experience initiatives by analyzing customer feedback and data, developing insights, and guiding strategic decisions. The role involves working with cross-functional teams and presenting key insights to leadership to enhance customer satisfaction and loyalty.
Required Skills
- Power BI
- Tableau
- Excel
- Customer Feedback
- Storytelling
- Analytics
- SaaS
- Customer Satisfaction
- Data Analysis
- Business Intelligence
About Kaseya Careers
kaseya.comKaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.
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