Sr. Supervisor, WFM Planning & Scheduling

Philip Morris International(2 months ago)

Mexico City, MexicoOnsiteFull TimeSenior$107,027 - $145,375 (estimated)Workforce Management

About this role

The Sr. Supervisor of WFM Planning & Scheduling is responsible for ensuring timely delivery and accuracy of reports, developing and maintaining WFM processes, and guaranteeing service delivery while balancing staffing needs with operational goals. This role also requires effective management of relationships with senior management and clients, and the ability to solve operational performance issues through data analysis.

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Required Skills

Data Analysis
Report Validation
Client Management
Problem Solving

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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