Sr. Technical Program Manager

Convey(27 days ago)

HybridFull TimeSenior$100,000 - $120,000Research & Development

About this role

The Senior Technical Program Manager will lead complex, enterprise-scale programs for a high-volume messaging platform, collaborating across R&D and Product teams to ensure effective delivery. This role involves managing large-scale initiatives encompassing backend services, cloud infrastructure, and security, while facilitating cross-team coordination through Agile methodologies. Key responsibilities include overseeing platform migrations, driving enterprise implementations, and establishing program management standards, while leveraging technical fluency and data-driven insights to navigate development challenges and mentor program management talent.

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Required Skills

Technical Program Management
Program Execution
Cross-Functional Leadership
Agile Methodologies
Cloud Infrastructure
Architectural Changes
Feature Rollouts
Customer Implementations
Program Management Standards
Technical Roadmaps

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About Convey

www.goconvey.com

Convey is a leading provider of omnichannel engagement solutions specifically designed for utilities and regulated industries. The company's innovative platform automates and orchestrates customer journeys, enhancing operations and ensuring compliance while improving interactions across various channels. By leveraging intelligent workflows, Convey helps organizations modernize their customer experience and manage high volumes of inquiries effectively. With a commitment to humanizing interactions and transforming the utility sector, Convey is dedicated to driving meaningful customer engagement and operational excellence.