Staff AI Engineer - Utah
Podium(1 month ago)
About this role
The Staff AI Engineer will design and scale an AI Agent platform that autonomously manages high-volume customer conversations across voice, SMS, and chat to drive business outcomes for local businesses. This role focuses on delivering robust, reliable systems in a fast-paced, iterative environment and collaborating across engineering, product, and AI/ML teams. The position emphasizes ownership of architecture, implementation, deployment, and operational reliability for production AI systems.
Required Skills
- AI Agents
- Distributed Systems
- APIs
- Infrastructure
- Observability
- Monitoring
- Go
- Python
- Elixir
- Production Deployment
+6 more
About Podium
podium.comPodium is an AI-powered lead generation and customer interaction platform that helps local and multi-location businesses capture, qualify, and convert more leads through conversational messaging and automation. It centralizes customer communications (text, webchat, and a unified inbox), automates follow‑ups and lead routing, and includes tools for managing reviews and payments. Companies use Podium to speed responses, improve local reputation, and drive higher conversion and revenue from inbound leads.
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