Staff Field Support Representative - United Kingdom

PROCEPT BioRobotics(22 days ago)

United KingdomOnsiteFull TimeSenior$95,989 - $130,945 (estimated)Field Service

About this role

The Field Service Engineer at PROCEPT BioRobotics provides onsite and remote technical support for biomedical robotic systems used to treat benign prostatic hyperplasia across international customer sites. The role focuses on installing, maintaining, and repairing equipment while ensuring regulatory and quality management system compliance. It also involves close collaboration with cross‑functional teams and participation in new system launches into new customer accounts. The position is based in the UK with extensive international travel requirements.

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Required Skills

Field Service
Technical Support
Biomedical Equipment
Preventive Maintenance
Troubleshooting
Calibration
Installation Management
Database Management
Customer Service
Complaint Handling

+14 more

Qualifications

Engineering Degree Preferred
Technical Degree Preferred

About PROCEPT BioRobotics

procept-biorobotics.com

PROCEPT BioRobotics is a surgical robotics company focused on advancing patient care in urology, particularly treatments that improve men’s health. The company develops and commercializes robotic solutions such as Aquablation Therapy (AquaBeam Robotic System) and the HYDROS Robotic System to give surgeons greater precision, reproducibility, and safety. PROCEPT emphasizes clinical evidence, provider resources, training, and reimbursement support to drive adoption in hospitals and practices. Their offerings aim to modernize urologic procedures and improve outcomes for patients and clinicians.