Staff Product Manager
JustAnswer(2 months ago)
About this role
The Staff Product Manager will lead the evolution of the expert-facing product experience, shaping how customers and experts connect and engage at scale. This role partners with Expert Operations, Engineering, UX, and Analytics to define and deliver AI-enabled solutions—particularly around conversational AI—to improve expert effectiveness and customer satisfaction. The position requires strategic vision, operational judgment, and strong stakeholder influence to own outcomes end-to-end in a fast-paced environment.
Required Skills
- Product Strategy
- Roadmap Management
- Lifecycle Ownership
- Conversational AI
- Machine Learning
- Expert Operations
- Stakeholder Management
- Cross-Functional
- UX Collaboration
- Data Analysis
+5 more
Qualifications
- Bachelor’s Degree
- Advanced Degree (Preferred)
About JustAnswer
justanswer.comJustAnswer is an online expert marketplace that connects users with licensed professionals and vetted specialists across categories such as medical, legal, veterinary, automotive, home repair, and tech. Customers submit questions and receive fast answers or consultations via chat, phone, or messaging, typically through per-question fees or membership/subscription options. The service emphasizes quick turnaround and expert verification to provide affordable, on-demand advice and document review without an in-person visit.
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