Genesys
A Staff Software Engineer at Genesys leads the design and delivery of enterprise-grade, AI-powered applications that orchestrate customer experiences at scale. The role involves building cloud-native systems on AWS, developing agentic AI patterns with LLMs, and establishing engineering standards for full-stack applications. You will collaborate with cross-functional teams to translate business requirements into scalable technical solutions while ensuring performance, reliability, and security.
Headquarters
Menlo Park, California, United States
Company Size
5001-10000 employees
Founded
1990
Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genesys.
Genesys didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role
Organizations Continue to Choose Genesys Cloud AI to Transform Customer and Employee Experiences in the Third Quarter of Fiscal Year 2025
Dec 12, 2024