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Staff Software Engineer at Zendesk - ApplyBlast

Staff Software Engineer

Zendesk

4 months ago

3.7 on Glassdoor

Pune, India

Hybrid

Full Time

Senior

0 applicants

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About this role

A Staff Software Engineer at Zendesk in Pune designs and delivers scalable systems powering AI-augmented customer experiences. The role involves leading end-to-end technical delivery for complex features, influencing architecture, and mentoring engineers across a globally distributed team. Candidates will focus on modernizing front-end applications with React and maintaining robust backend microservices using Java or similar technologies.

Responsibilities

Lead end-to-end design and delivery of large-scale platform components
Design and maintain scalable backend microservices and high-performance front-end applications
Drive architecture decisions to improve scalability and performance
Mentor engineers through code reviews and foster technical excellence
Define observability metrics and lead incident response practices

Skills

Qualifications

Bachelor's degree in Computer ScienceMaster's degree in Engineering8+ years of professional software engineering experience

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.