Subject Matter Expert (8a-5p CT)
Orion(1 month ago)
About this role
The Subject Matter Expert will ensure high standards of customer service for Orion clients and uphold service team standards. This role supports accuracy of services against contract terms, works closely with other service team members, and participates in client-facing activities and training. The position offers growth opportunities within the company.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Chat Support
- Training
- Presentations
- Testing
- Problem Solving
- Written Communication
- Stakeholder Management
+3 more
Qualifications
- High School Diploma
- Bachelor's Degree Preferred
- Orion Industry Certification
About Orion
orion.comOrion Advisor Solutions is the premier provider of the tech-enabled fiduciary process that transforms the advisor-client relationship.
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