Procare Solutions
The Subscription Support Specialist serves as the primary point of contact for resolving subscription billing inquiries and managing hardware procurement workflows. This role ensures customers experience accurate, timely outcomes while protecting their access to Procare's platform. The position involves coordinating with Finance, Customer Operations, and Vendors to resolve account risks and maintain the health of the subscription base.
Headquarters
Denver, Colorado, United States
Company Size
201-500 employees
Founded
1992
Procare Solutions is a leading child care management software company with 30+ years serving early childhood programs. Its cloud-based platform centralizes enrollment and family records, classroom attendance and rosters, billing and payments, scheduling, reporting, health and safety tracking, meal counts, staff management and payroll/subsidy integrations. Procare supports centers, preschools, before/after-school programs and family child care providers to streamline operations, maintain compliance, and improve parent communication. The company is known for its mobile apps, robust integrations, and customer support that let educators spend more time focused on children.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Procare Solutions.
Procare Solutions adds continuing education to ChildPlus Head Start platform to support staff certification
Jul 9, 2025
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