Success Coordinator
Presence(19 days ago)
About this role
The Success Coordinator at Presence supports timely student referral processing and helps ensure efficient service delivery across high-volume K-12 teletherapy accounts. The role coordinates between clinical and customer teams to maintain program fidelity, scalability, and documentation while enabling rapid assignment and delivery of services to students. This position is part of a remote-first team reporting to the Success Manager and contributes to Presence’s mission of connecting clinicians to schools.
Required Skills
- Referral Management
- Caseload Management
- Data Management
- Salesforce
- G-Suite
- Excel
- Communication
- Problem Solving
- Task Management
- Organization
+1 more
Qualifications
- Associate's Degree (Preferred)
About Presence
presence.comPresence is a teletherapy provider that helps K–12 schools and districts deliver secure, online therapy and evaluation services. Its platform connects students with licensed clinicians to provide speech-language therapy, occupational therapy, mental/behavioral health services, and special education evaluations remotely. Presence focuses on compliant, secure delivery with scheduling, progress tracking, and documentation to support IEPs and continuity of care. Schools use the service to expand access to specialists, close service gaps, and streamline reporting.
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