Aflac
The Supervisor, CSC Operations role leads and develops a team to achieve service, quality, and compliance objectives within a contact center environment. The position involves managing daily operations, optimizing staffing, and driving continuous improvement initiatives to enhance operational effectiveness. This remote role requires strong leadership, analytical, and communication skills to support business goals and customer experience.
Headquarters
Columbus, Georgia, United States
Company Size
10001+ employees
Founded
1955
Aflac is a leading supplemental insurance company that provides policies to help individuals and employer groups pay out-of-pocket costs major medical insurance doesn’t cover. Its products — including accident, cancer, hospital, critical-illness and disability-style supplemental benefits — deliver cash payments customers can use for medical bills, everyday expenses, or wage replacement. Aflac sells through agents, brokers and online, offering quick quotes and employer benefits solutions. Companies and consumers choose Aflac for focused supplemental protection that complements traditional health coverage.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Aflac.
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