Supervisor, IT Service Desk
Endeavor Health(1 month ago)
About this role
The Supervisor, IT Service Desk at Endeavor Health leads the service desk function and oversees the lifecycle of service solutions, from strategic planning to implementation. The role focuses on optimizing tools and workflows to improve patient and user experience and reduce manual efforts. It involves building relationships with stakeholders and advocating industry best practices while supporting operations on a hybrid schedule in Warrenville, IL.
Required Skills
- Service Desk
- Incident Management
- ITSM
- Cisco
- Calabrio
- Reporting
- Ticketing
- Vendor Management
- Budgeting
- Knowledge Base
+4 more
Qualifications
- Associate Degree
About Endeavor Health
endeavorhealth.orgIntroducing Endeavor Health: We’re setting a new standard for world-class healthcare close to home in your Chicagoland community.
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