Global Payments

Supervisor, MBOCS

Global Payments(1 day ago)

Quezon City, Metro Manila, PhilippinesOnsiteFull TimeSenior$145,151 - $195,074 (estimated)Customer Support / Client Services
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About this role

A Client Service Manager at Global Payments oversees the technical support team, ensuring client issues are resolved efficiently and service levels are maintained. The role involves coordinating with internal teams, developing support strategies, and fostering strong client relationships to support business growth.

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Required Skills

  • Client Support
  • Team Management
  • Incident Management
  • Relationship Building
  • Problem Solving
  • Customer Service
  • Process Improvement
  • Stakeholder Management
  • Root Cause Analysis
  • Technical Support

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