Technical Customer Operations Manager
CyrusOne(2 days ago)
About this role
The Technical Customer Operations Manager oversees operational alignment and communication between the company and hyperscale customers, ensuring operational requirements are met and issues are resolved efficiently. They collaborate with internal teams and customer stakeholders to drive continuous improvement in data center operations.
Required Skills
- Data Center
- Incident Management
- Customer Relationship
- Root Cause Analysis
- Capacity Planning
- Troubleshooting
- Project Coordination
- Technical Schematics
- Operational Management
- Communication
Qualifications
- Bachelor’s Degree in Engineering, Information Technology, or related field
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