Sagility

Supervisor-Operations

Sagility(10 days ago)

RemoteFull TimeMedior$40,000 - $50,000Customer Service/Operations
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About this role

A Supervisor-Operations at Sagility oversees customer service teams to ensure high-quality service delivery, coaching and developing representatives, and managing performance to meet organizational and client expectations. The role focuses on process improvement, team leadership, and maintaining efficiency within a call center environment.

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Required Skills

  • Customer Service
  • Coaching
  • Performance Management
  • Call Center
  • Team Leadership
  • Data Analysis
  • Communication
  • Problem Solving
  • Process Improvement
Sagility

About Sagility

sagilityhealth.com

Sagility delivers end-to-end healthcare BPO, revenue cycle management, and clinical support services for providers and payers. Explore our full-service model.

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