Supervisor Technical Support
Dexcom(14 days ago)
About this role
Dexcom is seeking a Technical Support Supervisor to lead a high-volume call center team in providing innovative support for continuous glucose monitoring technology. The role emphasizes process management, troubleshooting, and team coaching to ensure customer satisfaction and performance excellence.
Required Skills
- Customer Support
- Troubleshooting
- Process Improvement
- Team Leadership
- Communication
- Collaboration
- Training
- Performance Management
- Call Center
Qualifications
- Bachelor's Degree
About Dexcom
dexcom.comDexcom Continuous Glucose Monitoring is simplifying diabetes management with a small device, accurate real-time glucose readings, and proven results. No fingersticks or scanning.†
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