Supplier Success Professional (Customer Support)

Avetta, LLC(29 days ago)

HybridFull TimeJunior$35,150 - $35,800Customer Support

About this role

The Supplier Success Professional (Customer Support) acts as the first point of contact for Avetta customers and helps support the development and maintenance of a prequalification system for contractors, suppliers, and vendors. This is an entry-level, full-time position based in Newcastle with an initial 4-week in-office training period followed by a hybrid schedule; candidates must have full working rights in Australia.

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Required Skills

Customer Support
Phone Support
Email Support
Chat Support
Troubleshooting
Problem Solving
Document Verification
Salesforce
Follow Up
Testing

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About Avetta, LLC

avetta.com

Avetta is a global contractor and supply‑chain risk management platform that helps organizations build safer, more sustainable, and more secure workplaces. Its SaaS solution centralizes contractor prequalification, credential and insurance verification, safety performance tracking, audits, and compliance workflows to reduce risk and improve oversight. Avetta connects thousands of companies and their suppliers worldwide, enabling procurement, EHS, and supply‑chain teams to vet, monitor, and collaborate with contractors more efficiently. Customers rely on Avetta for scalable technology and data-driven insights that drive safety, sustainability, and operational efficiency.