Support Analyst I

Cority(7 days ago)

RemoteFull TimeSenior$134,701 - $180,946 (estimated)Customer Support/Technical Support

About this role

The Senior Support Analyst at Cority is responsible for resolving complex technical and functional issues related to the Meddbase platform. The role involves troubleshooting, escalation management, collaboration with cross-functional teams, and knowledge sharing to ensure high-quality support for customers. It offers opportunities for professional growth within a values-driven, supportive environment, often in a remote work setting.

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Required Skills

Troubleshooting
Customer Service
Technical Support
SaaS
Cloud Computing
Ticketing Systems
Problem Solving
Communication
Knowledge Management
Collaboration

About Cority

cority.com

Cority is an EHS (environment, health & safety) and ESG software provider delivering a unified SaaS platform to help organizations manage compliance, safety, risk, and sustainability. Their solutions combine applied AI, analytics and modular capabilities — incident management, audits, permits, occupational health and industrial hygiene — to streamline decision-making and performance. Cority serves regulated enterprises across industries, improving reporting, regulatory compliance and workforce safety. Customers choose Cority for its integrated, data-driven approach to EHS and ESG management.

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