Support Analyst Jr
Marsh(2 months ago)
About this role
A Support Analyst at MMC Corporate provides front-line functional and technical support to end users within Marsh McLennan's insurance-focused environment. The role acts as the initial point of contact for IT service requests and contributes to maintaining operational stability and documentation. It works closely with internal teams to ensure timely resolution and continuous improvement of support processes.
Required Skills
- Problem Solving
- Troubleshooting
- Customer Service
- Incident Management
- Change Management
- Root Cause Analysis
- MySQL
- Oracle
- MongoDB
- SQL
+10 more
Qualifications
- ITIL Certification
About Marsh
marshmclennan.comMarsh is a global leader in risk, reinsurance, and consulting services, dedicated to helping organizations navigate complex risks and develop strategies for success. With a strong emphasis on risk management, talent development, and strategic consulting, Marsh provides expert solutions tailored to the diverse needs of its clients. The company leverages its extensive expertise in capital, people, and consulting to empower businesses to thrive in competitive environments. Through its innovative approach and comprehensive services, Marsh is committed to building resilient organizations.
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