Support Engineer (Customer and Technical Support)

Picarro, Inc(1 day ago)

Bengaluru, IndiaOnsiteFull TimeMedior$105,046 - $141,031 (estimated)Customer and Technical Support

About this role

Customer and Technical Support Engineer based in Bangalore supporting Picarro’s gas analyzers across scientific and industrial applications. The role is part of the India support organization, focused on delivering high-quality customer service and improving overall customer experience in an onsite, full-time capacity.

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Required Skills

Troubleshooting
Problem Solving
Customer Communication
Documentation
Collaboration
CRM
Hardware Troubleshooting
Software Troubleshooting
Linux
Windows

+4 more

Qualifications

Bachelor's Degree in Engineering or Science

About Picarro, Inc

picarro.com

Picarro designs and manufactures high‑precision gas analyzers and turnkey measurement systems based on cavity ring‑down spectroscopy (CRDS) to measure greenhouse gases, isotopes, and trace vapors. Their portable, mobile, and continuous monitoring platforms are used for methane and CO2 leak detection, fugitive emissions quantification, atmospheric and ecosystem research, and industrial process and safety monitoring. Picarro’s products deliver fast, trace‑level, calibration‑ready measurements with integrated data software for compliance, science, and field deployment. They serve energy, environmental, agricultural, and life‑science customers worldwide with instruments, software, and support.