About this role
Checkr is hiring a Support Engineer II to be the technical liaison between customers and engineering, helping resolve production issues and improving customer experience. The role supports API products, participates in a 24/7 on-call rotation for incident communications, and contributes to internal documentation and process improvements. This position is suited for someone with customer-facing technical experience who is aiming to grow toward a software engineering career.
Required Skills
- Debugging
- Troubleshooting
- Customer Support
- Escalation Management
- On-Call
- Incident Communication
- API Support
- SQL
- Datadog
- Snowflake
+9 more
About Checkr
checkr.comCheckr is a background-check platform that uses AI and automation to make employment screening faster, more accurate, and more compliant. It offers APIs and integrations to streamline candidate onboarding, continuous monitoring, and decision workflows so employers can fill roles quicker and reduce friction in hiring. Companies across industries use Checkr to speed time-to-hire, improve candidate experience, and scale background screening globally while maintaining regulatory compliance.
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