Support Engineer
Checkr
About this role
The Support Engineer II at Checkr helps customers resolve technical production issues and serves as the primary liaison between support and engineering teams. The role emphasizes delivering excellent customer experiences, managing escalations, and supporting incident communications while participating in a 24/7 on-call rotation. It is suited for candidates with SaaS API support experience who are pursuing a trajectory toward software engineering.
Skills
About Checkr
checkr.comCheckr is a background-check platform that uses AI and automation to make employment screening faster, more accurate, and more compliant. It offers APIs and integrations to streamline candidate onboarding, continuous monitoring, and decision workflows so employers can fill roles quicker and reduce friction in hiring. Companies across industries use Checkr to speed time-to-hire, improve candidate experience, and scale background screening globally while maintaining regulatory compliance.
Recent company news
Business InsiderA $5 billion startup wants AI to cut government benefit fraud. Experts aren't sold yet.
2 weeks ago
SiliconANGLECheckr launches Identity Verification to combat AI-driven hiring fraud
1 week ago
Class Action LawsuitsClass action claims Checkr misreported criminal records in background checks
1 month ago
ForbesAI Fraud Has Exploded. Background-Check Startup Checkr Is Cashing In.
Jan 13, 2026
The New York TimesUber Cleared Violent Felons to Drive. Passengers Accused Them of Rape. - The New York Times
Dec 22, 2025
About Checkr
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Checkr.
Salary
$26k – $32k
per year