About this role
SpyCloud is seeking a Support Engineer to provide enterprise-level technical support to its customers and partners. The role involves troubleshooting, product understanding, and communication to enhance customer satisfaction in the cybersecurity space.
Required Skills
- Support
- Troubleshooting
- API
- SaaS
- Customer Service
- Problem Solving
- Windows
- DevOps
- Python
- JSON
About SpyCloud
spycloud.comSpyCloud is an identity threat protection company that prevents account takeover, ransomware, and fraud by surfacing identity exposures criminals use. It maintains and analyzes the world’s largest repository of recaptured breach and malware data — including dark‑web intelligence — so organizations can see what attackers see. Enterprises use SpyCloud to detect compromised credentials and exposed personal data, stop attacks earlier, and reduce fraud and ransomware risk. Its data-driven solutions integrate into security and fraud workflows to automate detection and remediation.
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