Support Specialist, Live Operations, DoorDash for Business

DoorDash Mexico(7 days ago)

RemoteFull TimeMedior$42,400 - $62,400Operations

About this role

DoorDash is hiring a Live Ops Specialist for DoorDash for Business to manage day-to-day orders and support operations for customers, merchants, and Dashers. The role focuses on executing standard operating procedures, monitoring support operations, and helping incubate new operational initiatives. It is a fast-paced position requiring quick decision-making, attention to detail, and strong ownership.

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Required Skills

Triage
SOPs
Internal Tools
Phone Support
Chat Support
Documentation
Process Optimization
Cross-Functional
Prioritization
Critical Thinking

+1 more

About DoorDash Mexico

careersatdoordash.com

New Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.