Support Specialist with German (Hybrid)

Shiji Group

11 months ago

Faro District

Hybrid

Full Time

Junior

0 applicants

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About this role

The company is seeking a Support Specialist to provide first level technical support to customers, primarily in the hospitality industry. The role involves troubleshooting, documenting issues, and escalating complex cases while maintaining a focus on customer satisfaction and service quality.

Skills

About Shiji Group

shijigroup.com

Shiji Group is a hospitality technology company that provides end-to-end software and integrations to power hotel operations, distribution, payments, and guest engagement. Its product portfolio spans property management and point-of-sale systems, central reservations and distribution/connectivity, payment processing, and data/analytics APIs that connect hotels, OTAs and third‑party suppliers. Shiji serves a global customer base—over 91,000 hotels—and positions itself as the infrastructure that "connects the global business of hospitality" around reliable cloud solutions and integrations.