Systems Engineer, CX Automation

Gong.io(11 days ago)

RemoteFull TimeSenior$120,000 - $183,000Customer Experience, Engineering

About this role

Gong is seeking a Systems Engineer specialized in CX Automation to develop intelligent customer workflows that enhance the overall customer experience. The role involves building automated systems, integrating AI-driven tools, and collaborating across teams to deliver impactful solutions.

View Original Listing

Required Skills

Workato
Retool
LLMs
Systems Architecture
Automation

About Gong.io

gong.io

Gong is a Revenue AI operating system that helps go-to-market teams capture and analyze multimodal revenue signals—calls, meetings, emails, and more—to drive growth. The platform combines specialized AI agents, advanced signal processing, and purpose-built applications for deal intelligence, pipeline management, forecasting, and sales coaching. By surfacing actionable insights, automating routine work, and integrating with CRMs and collaboration tools, Gong helps revenue teams improve win rates, forecast accuracy, and rep productivity.

View more jobs at Gong.io →