Team Lead, Account Advocate

Apollo.io(4 hours ago)

RemoteFull TimeManager$75,000 - $95,000Customer Support/Retention

About this role

Apollo.io is seeking a proactive, data-driven Team Lead for their Account Advocate team, which focuses on customer retention, billing inquiries, and renewals. The role involves coaching team members, managing performance metrics, and collaborating with cross-functional teams to improve customer experience and protect revenue.

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Required Skills

Customer Support
Renewals
Billing
Negotiation
Data Analysis
Customer Empathy
Team Leadership
Conflict Resolution
CRM
Revenue Operations

About Apollo.io

apollo.io

This company is a go-to-market platform that helps revenue teams generate and manage pipeline across outbound prospecting, inbound lead capture, contact enrichment, and deal tracking. It bundles automation, data enrichment, and analytics with CRM and third‑party integrations so sales and marketing teams can run scaled sequences, qualify leads faster, and surface higher‑quality opportunities. The product is aimed at growth and enterprise sales organizations that want to improve conversion rates, shorten sales cycles, and get clearer visibility into pipeline performance.

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