Team Lead - Service Desk
Coretek Services(11 days ago)
About this role
A Team Lead in Service Desk at an Information Technology and Services company oversees the service support team, ensuring effective incident resolution and customer satisfaction. They coordinate team activities and serve as a point of escalation for complex issues.
Required Skills
- Customer Service
- Incident Management
- Team Leadership
- Troubleshooting
- Communication
Qualifications
- Bachelor's Degree
About Coretek Services
coretek.comCoretek is the #1 Microsoft Azure Cloud Provider in the United States. They partner with clients to solve complex business challenges by leveraging Microsoft and strategic partner solutions. Their offerings include high-performance consulting, managed services, security, and AI-driven innovation. Coretek focuses on delivering Azure-based cloud solutions through trusted collaboration and advanced capabilities across its services.
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