Team Lead, Software Engineer
Pylon(26 days ago)
About this role
The Team Lead, Software Engineer at Pylon will initially focus on significant feature development as a senior individual contributor while transitioning into leadership by mentoring 2-4 engineers and taking on team coordination and project management responsibilities. This role requires strong engineering fundamentals, a collaborative mindset, and a desire to grow into management within a supportive environment. The ideal candidate will have 3-5+ years of experience and will work with technologies such as React, Golang, GraphQL, and AWS, while actively contributing to the company's post-sales support platform.
Required Skills
- Senior IC Contributor
- Team Leadership
- Mentorship
- Project Management
- Engineering Fundamentals
- Quality Code
- Product Sense
- Cross-Functional Collaboration
- High EQ
- Autonomy
+5 more
About Pylon
usepylon.comPylon is an AI-native support platform designed specifically for B2B companies, streamlining customer interactions across various modern channels such as Slack, email, chat, and more. The platform leverages AI to automate responses, enhance knowledge management, and provide insights for account intelligence, significantly improving response times and operational efficiency. With a focus on integrating ticketing, chat, and a robust knowledge base into one cohesive tool, Pylon enables businesses to resolve customer issues quickly and effectively.