Team Leader, Operations (Aspiring to be 100%)
CNX
About this role
The Team Leader, Operations is an on-site front-line supervisor for a call center team, responsible for ensuring operational delivery and adherence to contractual expectations. This full-time role based in Lima acts as the primary liaison between agents and management, supporting employee development and performance oversight. The position typically suits candidates with some supervisory experience and post-secondary education.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for CNX.
Salary
$101k – $134k
per year
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