Team Leader, Operations
CNX
About this role
The Team Leader, Operations at Concentrix leads a group of call center associates to support delivery of contractual service levels and business goals. This full-time, onsite role is based in Quezon City, Philippines and sits within the operations/contact center function. The position is a managerial-level role focused on overseeing a team and supporting program execution and quality standards.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$103k – $137k
per year