Team Leader – Service Desk (InsuraMatch)
The Travelers Companies(20 days ago)
About this role
Join Travelers as a Help Desk professional where you will support IT systems, assist customers, and ensure efficient workflow within a team setting. The role involves troubleshooting, mentoring team members, and contributing to customer satisfaction and operational improvements.
Required Skills
- Jira
- Confluence
- Salesforce
- Help Desk
- Customer Service
- Troubleshooting
- Communication
- Teamwork
- IT Support
- Service Level Agreements
Qualifications
- Associate Degree
- Help Desk Experience
About The Travelers Companies
travelers.comProtect your personal and business investments with Travelers Insurance. From auto to homeowners or business insurance, we have the solution to suit your needs.
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