Team Leader
Everise(20 hours ago)
About this role
The Team Leader - Operations oversees daily team management in a contact center environment, acting as a coach and trainer to ensure associates meet performance standards. They handle performance evaluation, employee engagement, escalation resolution, and participate in hiring and training activities.
Required Skills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Customer Service
- Team Leadership
- Performance Management
- Communication
- Problem Solving
- Multitasking
About Everise
weareeverise.comEverise delivers happiness to millions of customers globally. We excel at solving customer problems for some of the world's biggest brands.
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