Technical Account Manager - Commerce / Partner Success (100% Remote - Brazil)

Hopper(2 months ago)

RemoteFull TimeSenior$139,510 - $187,072 (estimated)Commerce

About this role

The Technical Account Manager (TAM) at Hopper Technology Solutions acts as a key technical liaison for multiple B2B partners, ensuring comprehensive support for technical inquiries and strategic growth. This hands-on role involves assessing and validating reported technical issues, coordinating with engineering teams, and improving operational workflows to enhance partner communication and resolution processes. The TAM will leverage technical fluency and strong organizational skills to manage multiple requests simultaneously while advocating for partner needs across various internal teams.

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Required Skills

Technical Account Management
Partner Engagement
Communication Skills
Technical Triage
Analytical Skills
SQL Proficiency
Process Improvement
Cross-Functional Collaboration
Problem-Solving
Prioritization Skills

+5 more

About Hopper

www.hopper.com

Hopper is a travel booking platform designed to help users find and secure the best deals on hotels, flights, and car rentals. With over 120 million travelers using the service, Hopper leverages advanced technology to predict travel prices and notify users of the best times to book their trips. The app aims to simplify the planning process by providing personalized recommendations and real-time price alerts, making travel more accessible and affordable.