Technical Support Partner
johnlewis(27 days ago)
About this role
A Technical Support Partner acts as the first point of contact for customers, delivering technical expertise on electrical products sold in John Lewis and helping resolve product-related queries. The role focuses on diagnosing and troubleshooting product issues and coordinating with repairers and suppliers to ensure timely resolution for customers.
Required Skills
- Customer Service
- Troubleshooting
- Product Knowledge
- Communication
- Technical Support
- Supplier Liaison
- Repair Coordination
- Empathy
- Shopkeeping
About johnlewis
johnlewis.comShop latest trends and launches across Home, Fashion & Tech at John Lewis & Partners. Providing an inspiring wide range of products, for all life's moments.
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