Technical Account Manager (TAM)
Legion(10 days ago)
About this role
A Technical Account Manager at Legion works with customers to understand their technical needs, provides consultation on platform capabilities, and coordinates support and enablement activities. The role focuses on building trusted relationships, ensuring successful platform adoption, and acting as the technical voice for clients.
Required Skills
- Customer Success
- Technical Support
- Platform Configuration
- Troubleshooting
- Relationship Management
- Product Expertise
- System Integration
- Communication Skills
- Issue Coordination
- Readiness
About Legion
legion.coLegion offers an AI-powered workforce management platform that combines demand forecasting, optimization, and intelligent automation to create labor plans, build schedules, and manage time & attendance. The platform focuses on maximizing labor efficiency while boosting employee engagement through automated scheduling, compliance controls, and mobile self‑service. Legion integrates with POS, HR, and payroll systems and provides analytics and simulation tools so hourly-workforce organizations can reduce labor costs, improve service levels, and make data-driven staffing decisions.
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