Wingspan

Technical Account Manager

Wingspan(1 month ago)

HybridFull TimeMedior$115,000 - $135,000Customer Success
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About this role

Wingspan is hiring an Account Manager to be the primary customer-facing representative, focused on maintaining strong client partnerships and ensuring long-term customer success. The role sits in a fast-paced SaaS startup environment and works closely with product and engineering teams to represent customer needs. This NYC-based position follows a hybrid schedule (approximately three onsite days per week) and includes regular client travel.

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Required Skills

  • Account Management
  • Onboarding
  • Client Adoption
  • Renewals
  • Expansion
  • Client Relations
  • Product Demos
  • Technical Escalation
  • Knowledge Management
  • Relationship Building

+2 more

Qualifications

  • Bachelor's Degree
  • Authorized To Work In The United States
Wingspan

About Wingspan

wingspan.app

Wingspan is a payroll and workforce platform purpose-built to automate the business of flexible and contingent work. It centralizes client billing, worker onboarding and payments, and compliance workflows so companies can manage contractors and gig workers in one place. Wingspan is aimed at staffing firms, marketplaces, and enterprises that need to scale flexible work while reducing administrative overhead and compliance risk.

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