Technical Account Manager

Innovative Solutions

2 months ago

2.7 on Glassdoor

Remote

Full Time

Medior

5 applicants

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About this role

The Technical Account Manager serves as the primary technical liaison for managed IT services customers, ensuring high-quality service delivery and strong client relationships. The role focuses on traditional IT services while offering opportunities to develop cloud and AWS expertise. It involves working closely with customers and internal teams to align technology with business goals and support account growth. The position is based in Rochester, NY and reports to the Manager of Account Management.

Skills

Qualifications

Bachelor's DegreeAssociate DegreeAWS Cloud Practitioner

About Innovative Solutions

innovativesol.com

Innovative Solutions is an IT services and digital transformation firm that helps small and mid-sized businesses and startups modernize infrastructure and drive growth through AWS cloud migrations, generative AI integration, and related managed services. Their mission is to shift client spend away from supporting legacy systems toward cohesive systems that acquire new customers, improve retention, and increase profitability year over year. They combine hands‑on implementation, automation and ongoing support to deliver measurable ROI and operational scalability.