Technical Account Manager
Mark43(1 year ago)
About this role
Mark43 is seeking a Technical Account Manager to provide on-site support for public safety agencies, focusing on troubleshooting, implementation, and relationship management. The role involves technical support, project coordination, and effective communication with stakeholders, specifically supporting the Port Authority of New York and New Jersey.
Required Skills
- Network Protocols
- APIs
- SQL
- Technical Support
- Customer Service
- Relationship Management
- Troubleshooting
- Cloud Computing
- Configuration
- Documentation
About Mark43
mark43.comMark43 is a cloud-native public safety operations platform that helps police, fire, and EMS agencies work smarter, respond faster, and keep communities safer. Its integrated suite — including computer-aided dispatch (CAD), records management (RMS), mobile, evidence management, and analytics — streamlines workflows, improves interoperability, and delivers data-driven insights. Built for security, scalability, and modern user-centered design, Mark43 aims to reduce manual work, accelerate investigations, and improve operational performance for public safety organizations.
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