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© All Rights Reserved. ApplyBlast.com
PointBB
The Technical Assistance Center Agent provides customer support for Point Broadband services, handling a high volume of calls from small business and residential customers. The role involves troubleshooting technical issues, scheduling technician dispatches, and ensuring prompt resolution of inquiries via phone and email. This position requires strong communication skills and the ability to work independently in a fast-paced remote environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PointBB.
PointBB didn’t post a salary, so this is our estimate from similar listings.
5% above the average for this role