Candidate
This role provides advanced technical support for complex incidents and service requests that cannot be resolved at Tier 1. The position involves in-depth troubleshooting, root cause analysis, and restoring service across enterprise systems while ensuring minimal disruption to business operations. It operates in a fast-paced, 24/7 environment requiring flexible scheduling across various shifts.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Candidate.
Candidate didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role