Technical Customer Success Engineer, Enterprise Support
AirOps(2 months ago)
About this role
The Technical Customer Success Engineer at AirOps is responsible for maintaining and optimizing workflows for high-value customers while providing expert technical support. This role involves regularly auditing workflows, troubleshooting complex issues, and collaborating with Solutions Architects to implement the latest models and best practices. The ideal candidate should have 2-4 years of experience in a technical support or engineering role at a startup, as well as hands-on experience with AI techniques and strong project management skills.
Required Skills
- Workflow Maintenance
- Technical Support
- Troubleshooting Skills
- Customer Programs
- LLMs Experience
- Prompt Engineering
- API Knowledge
- Workflow Automation
- Project Management
- Communication Skills
+2 more
About AirOps
www.airops.comAirOps is a comprehensive platform designed to optimize AI marketing and content creation processes. The platform empowers businesses to assess their performance in AI search, prioritize key actions, and produce high-quality content efficiently and at scale. By integrating advanced analytics and automated workflows, AirOps enhances brand visibility and drives engagement across digital channels. Users benefit from streamlined operations that leverage both internal expertise and market insights.
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