Senior Customer Success Engineer - London

Delinea(25 days ago)

RemoteFull TimeSenior$147,645 - $196,713 (estimated)Customer Success

About this role

The Senior Customer Success Engineer at Delinea acts as a crucial technical partner within regional Customer Success teams, collaborating with Customer Success Managers and account teams to enhance customer value and adoption of Delinea’s Identity Security Platform. Responsibilities include providing expert technical guidance, conducting architecture reviews, facilitating relationship management, and troubleshooting complex issues. This role requires strong communication skills and a solid background in customer-facing technical roles, ideally within cybersecurity and identity management, to optimize customer engagements and outcomes.

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Required Skills

Customer Success
Technical Guidance
Architecture Reviews
Integration Planning
Roadmap Alignment
Business Outcomes
Health Checks
Risk Mitigation
Expansion Opportunities
Troubleshooting Sessions

+11 more

Qualifications

Bachelor’s degree in a STEM field or equivalent professional experience

About Delinea

delinea.com

Delinea Inc. is a leading provider of identity security and privileged access management (PAM) solutions, offering AI-driven tools that secure privileged access across organizations in real time. Their cloud-native platform provides comprehensive capabilities for managing human, machine, and AI identities, allowing users to discover identities, safeguard access, and proactively combat identity-based threats. Trusted by thousands of organizations globally, Delinea emphasizes user-friendly interfaces and seamless integration with existing workflows to enhance security without hindering productivity.