Technical Customer Support Analyst
elliptic
About this role
A Technical Customer Support Analyst at Elliptic is responsible for supporting cryptocurrency and blockchain products, providing technical assistance, training, and customer onboarding, while collaborating with product and engineering teams to improve solutions. The role involves managing support queries, troubleshooting, and ensuring customer success in a blockchain security context.
Skills
About elliptic
elliptic.coElliptic provides blockchain analytics and crypto compliance solutions designed to help businesses and regulators manage financial crime risk in crypto. Their platform analyzes blockchain activity to detect illicit transactions, assess risk, and support regulatory compliance for exchanges, wallets, banks, and other crypto entities. By delivering advanced analytics and actionable insights with broad coverage, Elliptic helps customers navigate evolving crypto regulations with confidence.
About elliptic
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for elliptic.
Salary
$9k – $13k
per year