Technical Customer Support Manager
Imubit
About this role
Imubit is seeking a Technical Customer Support Manager to handle complex support cases, build customer support systems, and improve service delivery for industrial clients using AI-driven optimization technologies.
Skills
About Imubit
imubit.comIndustries
Technology, Manufacturing, Energy
Imubit is an industrial operational-AI company that provides real-time process optimization and digital-twin solutions for heavy industries such as refining, petrochemicals, chemicals, power, and mining. Its platform combines machine learning, causal modeling and closed-loop optimization to increase yield, throughput and asset utilization while reducing energy use and emissions. Imubit integrates with existing historians and control systems to deliver advisor or autonomous modes, emphasizing fast deployment and measurable ROI. Customers use it for setpoint optimization, predictive control and operational decision support across complex continuous processes.
Recent company news
CTechImubit announces arrival with $50 million in total funding for AI process optimization platform
Aug 16, 2021
InnovationMapAI-backed SaaS company based in Houston secures $30M series B funding
Aug 23, 2021
Intelligent CIOImubit launches Optimizing Brain Solution
Sep 18, 2024
GlobeNewswirePreem Partners with Imubit to Drive Sustainability and
Feb 19, 2025
The Jerusalem PostHas Generative AI peaked? Expert talks the future of AI breakthroughs
Feb 12, 2023
About Imubit
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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