Tilla
Tilla is seeking a Customer Support Specialist to scale its support function for a growing SaaS platform in the global shipping and travel industry. The role involves resolving complex technical issues, driving automation initiatives, and deepening customer relationships through proactive outreach and analysis. This position requires a blend of technical troubleshooting skills and empathetic communication to optimize crew logistics operations.
Tilla is transforming highly manual, inefficient process of managing crew changes on cargo ships into highly collaborative, transparent platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tilla.
Tilla didn’t post a salary, so this is our estimate from similar listings.
29% below the average for this role